FAQs
Frequently Asked Questions
Samara Sewing Machines offers a range of products, including compact models for home use, heavy-duty machines for professional tailoring, and versatile machines equipped with embroidery and multi-stitch features. Explore our full collection on the Products page.
Choosing the right machine depends on your sewing needs. For beginners or home use, we recommend our compact models. For professionals, our heavy-duty machines offer the power and durability needed for continuous use. Contact our team for personalized recommendations.
Yes, all Samara Sewing Machines come with a standard 1-year warranty. This covers manufacturing defects and ensures that you receive a high-quality, reliable product. For more details, please refer to our Warranty Policy page.
We provide a detailed user manual with each machine, and our Customer Support team is available to assist you with any questions or concerns. Additionally, you can visit our Tutorials section for video guides and sewing tips.
Yes, we offer a variety of replacement parts and accessories, including needles, foot pedals, bobbins, and more. Check out the Accessories page or contact us for specific inquiries.
Currently, our products are primarily available within Pakistan. However, we are working on expanding our international shipping options. Stay tuned for updates, or contact us directly for specific inquiries regarding international orders.
To keep your machine in optimal condition, we recommend regular cleaning and oiling of the machine. Always follow the maintenance instructions in the user manual. For repairs, feel free to reach out to our Service Center.
We accept a variety of payment methods, including cash on delivery (COD), bank transfers, and major credit cards. For more details, please refer to our Payment Options page.
Delivery within Pakistan typically takes 3-5 business days. You’ll receive a confirmation email with tracking information once your order is dispatched. For more information, visit our Shipping Policy page.
You can reach our customer support team through our Contact Us page. We are available via phone, email, or live chat to assist you with any questions, concerns, or product inquiries.